Driven by Results and Customer Satisfaction

For over 20 years 

“Always deliver more than expected.”

Larry Page

“It always seems impossible until it’s done.”

Nelson Mandela

“The value of an idea lies in the using of it.”

Thomas A. Edison

"Be a yardstick of quality. Some people aren't used to an environment where excellence is expected"

Steve Jobs

“Don’t be afraid to give up the good to go for the great."

John D. Rockefeller

“Opportunity is missed by most people because it is dressed in overalls and looks like work.”

Thomas A. Edison

SERVICES

What We Do

HELPDESK & SUPPORT

Our technicians assist your users via phone, live chat, or remote session. Access quality tech support quickly. Available 24.7.365 or Out of Hours Only or Ad Hoc Holiday/Sick Cover.

MAINTENANCE

We handle all updates, antivirus, security, and monitoring for you. You will have peace of mind knowing your systems are healthy every single day.

MONITORING

Our 24.7 NOC keeps an eye on all your networks and systems and will quickly react to an alert, to ensure that downtime is kept to a bare minimum.

WEBSITE DESIGN

We create websites for any business regardless of size or complexity, including e-commerce, whilst maintaining your brand’s unique look and feel.

IT SUPPORT EXPERTS

Why Choose Us

FLEXIBLE AND TAILORED PRICING

Keep costs under control, with predictable pricing, so there are no surprises.

20 YEARS IN BUSINESS

South African owned with Global support relationships for over 20 years.

PERSONAL SERVICE

We engage with our clients on a personal level. Think of us as your internal IT department.

PASSIONATE IT PROFESSIONALS

Highly skilled, qualified, and certified IT professionals delivering outstanding customer service.

WHITE LABELLED EXCLUSIVELY

As your service, as your brand.

INCREASED CUSTOMER SATISFACTION

We treat your customers as they deserve to be treated. It’s what sets us apart from the competition.

ACCOUNTABLE

Hold Your IT Service Provider to Account

In business, you need to be ahead of the game. It is no longer acceptable to experience unexpected or prolonged downtime. Your customers have a fundamental dependency on technology which requires a unique approach from your IT service provider. Your IT provider should deliver peace of mind.

You need your IT operations to work 99.999% of the time.
You need your IT provider to understand your business and its applications.

You’d love your IT provider to bring new ideas to the table and keep you informed of new and emerging technologies to provide that competitive edge.

Outstanding Customer Service

We deliver on our promises and have been exceeding customer levels of satisfaction and expectations.

MINS

Ave Resolution Time

%

Positive Client Feedback

%

Same Day Resolution

SECS

Ave Call Waiting Time

TESTIMONIALS

What our clients say

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Tim T.

We have worked with the TSF Team in Cape Town for quite a few years and we rely upon their professional approach and care to underpin our business and keep our customers happy. 

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Adam P.

Milpin have used The Support Force since their beginnings and their helpdesk service allows us to focus on the needs of our customers and growing our business. Would not have it any other way. it just works. 

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Steve K.

The Support Force always provides exceptional help desk support service to my clients’s end users, thank you.

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Bradley B.

Since 2007 we have benefited from using the outsourced help desk services across our business. They support the day to day needs of over 1000 end users.

How can we help?

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