SERVICES
What We Do
HELPDESK & SUPPORT
Our technicians assist your users via phone, live chat, or remote session. Access quality tech support quickly. Available 24.7.365 or Out of Hours Only or Ad Hoc Holiday/Sick Cover.
MAINTENANCE
We handle all updates, antivirus, security, and monitoring for you. You will have peace of mind knowing your systems are healthy every single day.
MONITORING
Our 24.7 NOC keeps an eye on all your networks and systems and will quickly react to an alert, to ensure that downtime is kept to a bare minimum.
WEBSITE DESIGN
We create websites for any business regardless of size or complexity, including e-commerce, whilst maintaining your brand’s unique look and feel.
IT SUPPORT EXPERTS
Why Choose Us
FLEXIBLE AND TAILORED PRICING
Keep costs under control, with predictable pricing, so there are no surprises.
21 YEARS IN BUSINESS
South African owned with Global support relationships for over 21 years.
PERSONAL SERVICE
PASSIONATE IT PROFESSIONALS
Highly skilled, qualified, and certified IT professionals delivering outstanding customer service.
WHITE LABELLED EXCLUSIVELY
As your service, as your brand.
INCREASED CUSTOMER SATISFACTION
ACCOUNTABLE
Hold Your IT Service Provider to Account
In business, you need to be ahead of the game. It is no longer acceptable to experience unexpected or prolonged downtime. Your customers have a fundamental dependency on technology which requires a unique approach from your IT service provider. Your IT provider should deliver peace of mind.
You’d love your IT provider to bring new ideas to the table and keep you informed of new and emerging technologies to provide that competitive edge.
Outstanding Customer Service
MINS
Ave Resolution Time
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SECS
TESTIMONIALS
What our clients say
Tim T.
We have worked with the TSF Team in Cape Town for quite a few years and we rely upon their professional approach and care to underpin our business and keep our customers happy.
Adam P.
Milpin have used The Support Force since their beginnings and their helpdesk service allows us to focus on the needs of our customers and growing our business. Would not have it any other way. it just works.
Steve K.
The Support Force always provides exceptional help desk support service to my clients’s end users, thank you.
Bradley B.
Since 2007 we have benefited from using the outsourced help desk services across our business. They support the day to day needs of over 1000 end users.