PRIVACY POLICY

 

WHO WE ARE:

The Support Force is a (Pty) Ltd company located at 147 Platinum Junction, School Street, Milnerton, Cape Town, 7441, South Africa.
Our website address is: https://thesupportforce.com.

WHAT PERSONAL DATA WE COLLECT AND WHY:

Contact Forms

Contact form information is used to get in touch with the user to resolve their enquiry.  All information you supply will remain confidential.  The information contained therein will not be disclosed to any third parties, unless a crime has been committed and we are compelled by law enforcement authorities (in possession of a warrant) to share that information with them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

Google Analytics uses a cookie to collect information and report site usage statistics without personally identifying individual visitors to Google. This cookie distinguishes one visitor from another and lasts for 2 years. This cookie is unique to this website and cannot be used to track a user or browser across any other websites.

WHO WE SHARE YOUR DATA WITH:

All information you supply including name, surname, email address, phone number, and messages will remain confidential, and the information contained therein will never be disclosed to any third parties except under the following circumstance:

  • A crime has been committed and we are requested by law enforcement authorities, with a warrant, to disclose specific personal data relating to the person in question.

HOW LONG WE RETAIN YOUR DATA:

Personal information is stored indefinitely unless the user requests its deletion.

WHAT RIGHTS YOU HAVE OVER YOUR DATA:

If you have submitted a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

HOW WE PROTECT YOUR DATA:

No customer data is stored on our servers. We connect to clients’ networks remotely in order to access the required data. 

Local data is stored using Microsoft’s cloud protection data services. 

If you have any queries or concerns regarding the storage of your personal data, please email info@thesupportforce.com

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